After you complete the order process and have successfully made the payment, our delivery representative will instantly log into the specific game and identify the specific character that you have indicated on the order form. Once the character's identity is verified, the representative will deliver your order instantly. If our delivery team is unable to make an instant contact with you in the game, we will contact you via the e-mail address you've provided us with, or try to catch you online through MSN or Yahoo messenger, or even directly make a call to you if you provided us a phone number. To facilitate our delivery, please provide us with your contact information accurately.

If you have placed an order and have been waiting in a game for more than 30 minutes, please first check your contact email to see if we have tried to locate you. If no email is in your inbox, feel free to log onto our live chat window and speak with our customer service representative to confirm everything is alright with your order.

We will deliver to the specific character and server that you indicated in the order form.